Cookie Policy

Last update: 21.11.2022

Through this Cookies Policy, we intend to inform you about what cookies are, how they can be used and how you can manage their use on this website. Furthermore, it may happen that the use of cookies may be related to the processing of personal data, so we recommend that you consult our Privacy Policy, which appears on our website, for more information on how we use the personal data of our users and on how to exercise your rights.

We do not store sensitive personal information such as emails, account passwords, etc., in the cookies we use on this website.

1. cookies

1.1. A cookie is a small piece of text sent to your browser by the websites you visit. The cookie normally does not contain any information that identifies the user, but if any personal information about the user is saved, it may be related to the information obtained through cookies. Cookies help the website to memorize information about the visit that can facilitate a new visit to the website and make it more useful for the user.

1.2. Cookies are necessary, for example, to facilitate navigation and to know the user’s browsing habits on the website, such as the language, in order to allow its improvement and record your preferences. They are also used to offer advertising, according to user preferences. It is important to note that cookies do not damage your computer or device. 1.3. When we talk about cookies we also mean other similar technologies to install and/or collect information on your device or about your device (such as flash cookies, web beacons or bugs, pixels, HTML5 (from local storage) and SDK technologies for formats app). Likewise, the term cookies is also applicable to the use of fingerprinting techniques, i.e. techniques for combining information that help us to identify your device. Occasionally, these technologies work together with cookies to compile and store information, either to provide you with certain features or services on our Platform, or to show you advertising on third-party platforms, taking into account your navigation.

1.4. This explanation is only a very general reference to what is meant by cookies, therefore, it has merely informative purposes.

2. Types of cookies

2.1. With regard to ownership, cookies can be:

a) own cookies: These are those that are sent to the user’s computer or device from a device or domain managed by the publisher itself and from which the platform or service is offered requested by the user.
b) third-party cookies: Those that are sent to the user’s computer or device from a device or domain that is not managed by the editor, but by another entity that processes the data obtained through cookies.

2.2. Regarding the period they remain activated, cookies can be:

a) session cookies: These are cookies created to collect and store data while the user accesses a website/app.

b) persistent cookies: These are cookies in which the data remains stored in the terminal and which can be accessed and processed during a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

2.3. Regarding their purpose, cookies can be:

a) Strictly necessary (technical) cookies: These are those that allow the user to navigate through a website, platform or application and to use the different options or services that exist in them, such as, for example, controlling traffic, identifying data or the session , access restricted sections or contents, remember the elements of an order, carry out the purchase process for an order, manage payments, control fraud linked to the security of the service, use security elements during navigation, request registration or participation in an event, store content for broadcasting videos or sound, enable dynamic content (for example, text or image loading animation) or share content via social networks. Technical cookies
b) functionality or personalization cookies: These are those that allow remembering information so that the user can access the service or platform with certain characteristics that may differentiate their experience from that of other users, such as, for example, language, number of results to be shown when the user makes a search, the appearance or content of the service depending on the type of browser used by the user or the region from which access the service, etc. Failure to accept these cookies may lead to slow website performance or poorly adapted recommendations.
c) analysis cookies: These are those that allow quantifying the number of users, the sections visited on the platform and the way in which they interact with it, in order to carry out the measurement and statistical analysis of the use made by users, with the aim of introducing improvements , depending on the analysis of the usage data of users of the platform or service.

3. cookies, google analytics e web beacons

3.1. It is possible that when using our website, information is collected by Google Analytics, such as the ISP (Internet Service Provider, such as MEO, NOS or other), the browser you used when visiting our website (such as Internet Explorer or Firefox), the time of your visit and which pages you visited within our website, as well as the city and country from which you access us. However, this information is anonymous and will only be used for statistical purposes.

3.2. “_ga” is the main cookie used by Google Analytics. The “_ga” allows a service to distinguish one user from another and lasts for 2 years. It is used by any website that implements Google Analytics, including Google services.

3.3. Cookies can be recognized by services such as Google for possible advertising elsewhere on the internet. The addition of cookies on our website is important for us to define our type of customer and user. Even so, all information provided by Google Analytics is private and we only have basic user information, such as where you visit us, which operator you use, how long you have been on our website and which pages you have read.

3.4. We may also use third parties to help us gather and analyze information relating to the sections you visit on the website, in order to evaluate and improve the customer experience, the convenience of using the website and to help us evaluate some specific information related to the your visits to our website.

3.5. Cookies set by third parties (such as Google) are the sole responsibility of that entity.

4. Manage the use of cookies

4.1. To review and/or change the consent options relating to cookies, you can do so through your browser, or by making changes to antivirus program tools, such as Norton Internet Security. Or, more simply, you can visit us on an anonymous page in your browser. However, this may change the way you interact with our website, or other websites. This may affect or prevent you from logging into programs, websites or forums on our and other networks.

4.2. To allow, know, block or delete the cookies installed on your equipment or device, you can use the browser options configuration through the cookies configuration panel expressly made available. The user can configure the browser at any time, deactivating the installation of cookies and eliminating those previously installed. If you do not allow the installation of cookies, it is possible that you will not be able to access some of the features and/or services of the website/app and that, therefore, your browsing experience will be less satisfactory.

4.3. For more information about cookies and their uses, we suggest you consult the links: and

4.4. For more information on managing cookies, see the following links:

Firefox: monitorizar-preferencias
Explorer: manage-cookies

4.5. For other browsers please visit the respective official pages.

5. Contact

If you have any questions regarding the cookies policy, please contact us via the following email